Consultations

Yes. All viewing of our bridal gowns are by appointment only with one of our specialist bridal consultants. Use our BOOK NOW button to secure your appointment.

We offer different types of Bridal Consultations and these range from complimentary to $75. Return visits are complimentary to try on your favourites again.  View our options by using our BOOK NOW button.

Yes, we do allow photos and will assist you to get the best results as we do understand how important this is in helping with choice. We also allow video chats so you can include that special person who is not able to be with you. We do require the usage of the images to be for strictly personal use and not distributed. Copyright does apply to all items in our store.

This where the fun begins. Our experienced consultant will help you find the perfect dress from a wide selection of beautiful gowns. Then, in the relaxed environment of To Cherish Bridals private fitting room, you get to try on the dresses. We will work through styles and colours with you until we find your perfect dream dress. Bring your maid of honour and the people you trust to help you make this a momentous occasion.

Yes. All dresses on the website have a sample in store to view and try on.

While you don’t require an appointment we do recommend booking a complimentary appointment to ensure a trained consultant is available to assist you in creating your desired look.

Yes you can view our amazing curves collection here, most of our labels make dresses up to size 30. Sizes 30+ can be custom made. 

We aim to stock as many popular curvy sample dresses as possible.

Yes! Baby capsules are also welcome instore but please note for health and safety reasons we do not allow strollers, we will do our best to help and ensure that this isn’t an inconvenience for you. 

Purchasing

We will measure you, discuss the options of the best size to order for you, and confirm your colour choice. Please be aware that once a dress is ordered for you these orders can not be cancelled or changed.

No. To achieve the best results each designer has a unique sizing chart which we use to decipher what size best represents your unique measurements. Our expert team of consultants will take your measurements and use them purely as a guide to determine which is the closest size we should order for you. From there, alterations are essential to ensure the perfect fit is achieved.

In some circumstances we can offer a rush order, but this needs to be confirmed on an individual basis and there may be an additional cost. We do offer a selection of “off the rack dresses” especially for the short notice wedding.

Confirmed orders take between 4 to 7 months, depending on the supplier. We will confirm your approximate delivery date at time of order.

Payments

Our standard payment terms are a 50% deposit when you order the dress, and the balance once the dress arrives in store. We do offer payment by EFTPOS, credit card or internet banking. Off the rack dresses or sale items require full payment at time of purchase. Other options may be available, please personally discuss your requirements with Alison.

Yes, we offer payment plans, discuss your personal requirements with our professional team in store.

Fittings & Alterations

Yes. 99% of all dresses will require some form of alteration. Normally a small adjustment at the bust and the hem are minimum. While we no longer offer in store alterations we have a wonderful list of professional seamstresses that we work closely with that will provide you with amazing service and care.

Usually you need your shoes for all your fittings plus any undergarments and shape wear that you will be wearing on your wedding day. This to ensure a proper fit through your bodice and hemline. Ask your seamstress when making your booking to confirm their requirements.

Usually, brides need 2-3 fittings to ensure their gown is looking perfect.

Other

Yes. We guarantee all our products are covered by the NZ Consumer Guarantees Act and the Fair Trading Act. We only deal with established and trusted suppliers. This gives you peace of mind and confidence you will be receiving high standards with consistent product and service delivery.

If you take a photograph or use the designers photograph to request a person or company to copy this gown, then you are breaking the law and risk prosecution. If you purchase from a person/company that is using unauthorized photographs to sell the product, then they are breaking the law. Your dress may not arrive, or it may be very different from the photograph. It will not have the designer’s labels, so resale is not possible. If you do resell, and use the photograph, then you are breaking the law.

Even though the photo you see on these dubious websites is the same as the photo on our website, or the designer’s website, these cheap copy gown makers have actually stolen these images and make cheap copy gowns from them. In rare cases your dress may arrive and be okay, but in most cases, it is a poor imitation using substandard fabrics, and you have no recourse. Your copy gown may also allow child labour in poor countries overseas. Factories making fake gowns using cheap fabrics cut costs by employing young children in appalling conditions and pay them a pittance if anything. Can you honestly feel special on your wedding day wearing one of these dresses?

No. All our items are only available through our store or another approved stockist. These vary depending on who the designer has chosen to sell their dresses. Any dresses purchased from outside NZ are not covered by the NZ Consumer Guarantees Act.